In my 15 years long IT carrier I develop a number of skills important for management and leadership:

Leading People
•  Providing clear purpose and direction
•  Inspiring trust, respect and shared values
•  Communicating clearly and succinctly
•  Developing and supporting individuals and team members
•  Resolving problems and conflicts with positive outcomes
•  Consistently applying strategic thinking
•  Adapting leadership style to take account of diverse situations

Managing Change
•  Encouraging others to be creative and innovative
•  Identifying opportunities for change and development
•  Scopes, plans and drives changing
•  Managing others through the change process

Meeting Customer Needs
•  Developing effective customer relationships
•  Creating customer-driven improvements to products or services
•  Managing activities to meet customer requirements
•  Working to improve levels of customer service and satisfaction

Managing Information and Knowledge
•  Establishing information management and communications systems
•  Providing and using appropriate information to support decision-making
•  Developing and exploiting organizational knowledge and skills
•  Managing complexity to positive effect

Managing Activities and Resources
•  Optimizing use of financial and other resources
•  Increasing operational efficiency and effectiveness
•  Planning and prioritizing projects and activities
•  Delivering on time, to budget and to the standard required

Managing Myself
•  Applying good professional and ethical practice
•  Demonstrating resilience in achieving personal goals
•  Using appropriate levels of influence and persuasion
•  Developing effective personal networks